At LithoLabs, we care a lot about the data security and the privacy of our transactions. We have taken extra measures to ensure a safe and global marketplace that caters for the needs of 3D printing lab around the globe.

Creating a customer quote

You can obtain the quotation for the products in our store before purchasing. The quote will be generated automatically when you choose the option 'Quote' in the payment gateway. There will be no payment charged. 

Payment methods

If you are a first-timer customer, you will be directed to the payment gateway upon checkout. This step will only take place for your first transaction in order to validate your credibility.
 
Our first transaction payments are handled by our trusted financial service provider, Novalnet AG. For your comfort and ease of transaction, Novalnet AG facilitates extensive variety of online payment methods that are available in your country of operation, such as SEPA, PayPal, credit cards, and SOFORT. 

If you are a returning customer, you can also pay for your orders using the payment method services provided by Novalnet AG through our store. In addition to this, you are eligible for payment by invoice which comply to LithoLabs GmbH's term and condition. Your payment expiration window is fourteen (14) days after the order status is changed to shipment

Please check out the following summary for more information on the payment methods that are available within our store. 

 

 

SEPA stands for Single Euro Payments Area. It can be used for the payments within the euro zones which include:

  • Austria
  • Belgium
  • Bulgaria 
  • Croatia
  • Cyprus
  • Czech Republic 
  • Denmark 
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Iceland
  • Italy
  • Latvia
  • Lichtenstein
  • Lithuania
  • Luxembourg
  • Malta
  • Monaco
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • Slovenia
  • Slovakia
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom 

You only need a bank account with an International Bank Account Number (IBAN) and Bank Identifer Code (BIC) from one of these countries. There is no hidden charge for SEPA payments and the money is transferred instantly within 10 seconds (this may vary depending on your bank's processing time).

 

PayPal is available widely across the globe in more than 200 countries. PayPal also support multiple currencies for payment. There is an option to set a PayPal account and top up money into the account using credit card or regular bank transfer. You can also use PayPal for payment without setting up a PayPal account. A credit card will be used instead. In order to check the available services in your specific country, please visit PayPal's official website.

VISA is available across the globe in more than 200 countries. In order to use VISA for payment service, you need to have a VISA credit/debit card. Service fee may apply.

Mastercard is available across the globe in more than 200 countries. In order to use Mastercard for payment service, you need to have a Mastercard credit/debit card. Service fee may apply.

SOFORT payment service only accepts Euro currency. SOFORT is a payment method that is widely used in the countries with biggest economy in the euro zone. SOFORT is available in the following countries:

  • Germany
  • Austria
  • Switzerland
  • Poland
  • Spain
  • Belgium
  • The Netherlands

In order to use this service, you need to have a bank account in the participating countries and an access to the internet banking. There is no  hidden charge for payments made through SOFORT. The transaction happens instantly. 

You are eligible for the pre-payment option in our store for your second transaction onwards. After you check out, an invoice will be automatically generated. You will be provided the following information to directly pay the chargeable amount in the invoice via bank transfer:

Account holder : LithoLabs GmbH

Bank Name : Erfurter Bank eG

IBAN : DE07 8206 4228 0003 4240 90

BIC : ERFBDE8E

Reference : <<insert the invoice number here>>

After the payment is done, we will proceed to process your order for delivery. 

You are eligible for the payment-by-invoice option in our store for your second transaction onwards. At checkout, you submit your order to us on the store. We will prepare your order for delivery. When your order is dispatched, an invoice will be generated altogether. You will be provided the following information to pay the chargeable amount in the invoice via bank transfer:

Account holder : LithoLabs GmbH

Bank Name : Erfurter Bank eG

IBAN : DE07 8206 4228 0003 4240 90

BIC : ERFBDE8E

Reference : <<insert the invoice number here>>

You have 14 (fourteen) days of expiry time window to fulfil the payment. The expiry time window is counted from the date of invoice.